Digital Knowledge Technology Manager (12 Month FTC) – Premier International Law Firm

Ref Number:
  • LT8064
  • Legal
  • Online/Web
Job Type:
  • Contract
  • London
  • £Excellent

  • Colette Norfolk
  • +44 (0)20 3174 1875

An excellent 12 month fixed term contract opportunity has arisen for a Digital Knowledge Technology Manager to join a premier international legal practice which operates at the forefront of the legal industry and has a truly global presence. The firm operates in over thirty countries, working on some of the most challenging and important deals and disputes and have built a reputation for delivering exceptional legal solutions that help their clients grow, innovate and thrive. Last year the firm announced their intention to merge with another law firm to create a new industry leader and an integrated global elite firm. The legal industry is changing, and the firm is committed to leading that change by putting their people first, embracing new ways of thinking and integrating technology into everyday work. The firm’s business teams work hand-in-hand with lawyers, consultants and other specialist teams, and are ambitious, driven and leaders in their field. The firm’s Digital & Technology team is leading on a game-changing digital transformation programme to reimagine and develop a best in class fully integrated client and employee experience across all of their channels. The market leading global Knowledge team operates with various tools to drive client engagement. One of these tools is the firm’s knowledge portal that offers a range of free online legal resources for internal and external clients and users and can be accessed via a single login portal and offers access to a wide range of legal resources, including articles, case law and legislation. Via an integrated alerter service clients and users stay up-to-date with legal news and developments. All content pieces on the portal are produced by the firm’s experienced, global network of Knowledge lawyers. The role of the firm’s MarTech team is to implement and manage the firm’s integrated digital marketing communication channels. The team is responsible for the technologies that support core BD and marketing processes, and more broadly, manages the firm’s digital channels. These two teams work closely together as they both operate with tools to drive client engagement, aligned with key global trends and the firm’s strategic roadmap. The Digital Knowledge Technology Manager will help to deliver the firm’s strategy to harness cutting-edge technology. You will work with leadership in Knowledge, Technology and Digital & MarTech to define and develop the strategic direction for a world-class client knowledge offering. You will be responsible for delivering best-in-class processes and solutions, positioning the firm as market leading in this area, and for the delivery of resource and time efficiencies and an improved quality of work output by utilising relevant techniques and systems. You will own the technology roadmap for client knowledge solutions and lead the delivery of a programme of transformation and continuous improvement. The role holder will act as champion for the firm’s client knowledge platforms and also as a product manager, driving the adoption of the platforms within the organisation. Innovative, proactive, tenacious and committed, the successful applicant will be an effective people manager and internal consultant with a comprehensive understanding of the advanced use and development of knowledge related technology as well as lead generation and content related technologies in B2B industries. You will also have first rate project management skills and a strong ability to translate complex technical knowledge into simple concepts and language. The Digital Knowledge Technology Manager will possess superb communication and interpersonal skills and will enjoy working under pressure and to tight deadlines. Experience of managing external suppliers and agencies is prerequisite. Leighton Taylor promotes diversity, equality and fair treatment in all aspects of our work. It is our policy that as a provider of marketing and business development recruitment services, we will work to address existing inequalities, eliminate discrimination and promote equal opportunities and diversity. We translate this into all aspects of our everyday work and will aim to prevent discrimination or other unfair treatment against any of our staff or any users of our services regardless of gender, age, race, colour, nationality, ethnic origins, disability, sexual orientation or political and religious beliefs. Follow us on Twitter for the widest range of roles across the entire professional services sector –


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