Head of Clients & Sectors – Large International Law Firm – Birmingham/Leeds/London
One of the largest full service law firms in the world is looking for an established and assured Head of Clients & Sectors to manage the firm’s sector and key account activities and also their flagship events, CRM, Alumni and client feedback programmes.
Based in either Birmingham, Leeds or London, the Head of Clients & Sectors will report to the Marketing & Business Development Director and will be a key member of the Senior Marketing Team, actively contributing to developing and implementing overall marketing & BD strategy. You will manage a team of about 20 covering sector business development, key accounts, flagship client programmes, Alumni programme, client feedback and CRM. The successful applicant will be expected to bring greater professionalism and consistency to the way the firm supports their strategic sectors and key clients. This will require active and close team management and the sharing of best practice approaches across teams. The focus will be less on detailed knowledge of specific sectors or clients and more on ensuring the firm are consistently using the best tools and approaches available and that team members are working collaboratively to deliver the best client service. Coaching and team management will be vital elements of the role, as will co-operation with other teams including marketing, international programmes, pitch, pricing and finance.
You will have a strong academic record or equivalent allied to proven experience gained in a similar role in professional services environment, preferably a law firm, to include experience of influencing senior stakeholders and of best practice marketing and BD systems and processes. The Head of Clients & Sectors will also need to demonstrate strong written and verbal communication skills in order to articulate plans and build internal support and a strong ability to manage and motivate marketing and BD team members at a variety of levels.
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